Brightpearl

Brightpearl is the omnichannel retail management system that puts your orders, inventory, financials, POS and CRM in one place. A purpose built ERP platform that delivers real time accounting and order management to automate the back office for today’s omnichannel brands, retailers and wholesalers where in store, online, or in the warehouse.

They are 100% focussed on the retail sector and deploy in half of the of time of generic solutions like NetSuite, SAP, and Sage.

Once you connect your BrightPearl account to eDesk, outgoing support emails will be logged against your Brightpearl order history and provide one-click access from your support ticket, directly into the relevant order in your Brightpearl account.

You can connect your BrightPearl account so you can have all the information you need on-hand, help your Support Team stay on top of tickets and respond faster to customer queries from one shared mailbox.

What are the benefits of using the Brightpearl app?