Send and receive messages to/from your Amazon customers, display SLA and order & FBA tracking data across the 18 different Amazon marketplaces currently supported.
eDesk seamlessly connects with 18 Amazon marketplaces: US, UK, France, Germany, Spain, Italy, Australia, Brazil, Canada, India, Japan, Mexico, Turkey, UAE, Singapore, Netherlands, Sweden and Poland.
Once you connect your Amazon account to eDesk, it will display all your orders, messages, delivery times, returns and refund details in one place to help your Support Team stay on top of tickets.
You can connect all your Amazon marketplaces so you can prioritise tickets, have all the information you need on-hand and respond faster to customer queries from one shared mailbox.